Get Full Control Over Your Jewelry Store with JewelMate JM20
Owning a jewelry store isn’t like running any other retail business. One minute you’re ringing up a pair of earrings, the next you’re juggling a layaway that started last Christmas, a repair that’s been on the bench for three weeks, and a customer who swears you showed her “that exact diamond” last year. Regular jewelry store POS software just doesn’t cut it. They’ll happily sell you a tennis bracelet but have no clue what to do when someone wants to put a 1.87ct GIA-certified stone on memo or swap out the center stone in an engagement ring.
That’s why the team at Logic Mate built JewelMate JM20 Retail POS from the ground up, with input from jewelers who’ve spent decades behind the counter, on the bench, and in the office.It’s the real-deal jewelry retail management system most of us wish we’d had back when we were still using paper tags, Excel nightmares, and praying nothing walked out the door.
This isn’t some generic retail platform with a jewelry skin slapped on it. JewelMate retail software is purpose-built jewelry business management software that finally gives you control over the chaos without making your staff want to quit.
Want to see it in action?
Trusted by Jewelers Nationwide
Industry Leader Since 1989
Serving over 2,500 jewelry software installations worldwide.
Tailored for Jewelry Experts
Built in collaboration with top retail jewelers for real-world precision.
Proven Reliability:
Continuous updates and exceptional support ensure your system evolves with your business.
Why Store Owners Trust JewelMate JM20
We hear the same thing every week: “Our old jewelry shop billing software was fine when the store was smaller… then we added a website, or a second location, or started doing more custom work, and everything fell apart.”
With JewelMate JM20 Retail POS, all the weird jewelry stuff just works: layaways that convert with one click, memos that track in and out properly, repairs that never get lost, diamonds that stay linked to their paperwork.
Here’s what owners tell us changes their lives the most:
» Checkout that handles split payments, trade-ins, store credit, and special orders without switching screens ten times.
» Customer histories that make people feel like family and increase sales.
» Inventory software that knows a finished piece isn’t the same as the loose stone in the safe.
» Website sync so your store never sells something that's already gone.
» Reports that actually tell you what’s profitable and what’s collecting dust.
Core Features of JewelMate JM20.
1. A Real Jewelry Counter Point of Sale (POS)
From the exact same screen your team can ring a sale, take a repair, start a layaway, issue a memo, or handle a return. We’re not kidding! Most people are comfortable with JewelMate JM20 Retail POS after one quick training session.
- Split a payment any way the customer wants (cash + three cards + store credit)
- Snap photos and email receipts with the appraisal value right on them
- Automatic commission tracking
2. Customer Relationship Management (CRM)
Pull up a customer and instantly see every piece they’ve ever bought, what’s out for repair, their anniversary date, and that note you added last year about how she only likes rose gold.
- Send anniversary or birthday reminders that actually get sales
- Text when repairs are ready (customers go nuts for this)
- Keep little details that make people feel remembered
This is the CRM side of our jewelry retail software that pays for itself in repeat business.
3. Jewelry Inventory Management
JewelMate JM20 makes managing your jewelry inventory effortless. Whether you're tracking finished pieces, loose diamonds, or raw materials, our jewelry store POS software ensures every item is accounted for in real-time.
- Barcode or RFID scanning makes inventory a few hours instead of a week-long ordeal
- Track finished jewelry, loose diamonds, findings, scrap, and consignment
- Get pinged when you’re low on that one style everyone asks for
- Pricing that actually works for jewelry: labor + metal, customer-specific, daily gold adjustments
JewelMate retail software’s comprehensive inventory tracking help you stay on top of stock levels.
4. Diamond Management
Managing diamonds and gemstones requires careful tracking of detailed attributes. Our diamond inventory software tracks each stone’s unique characteristics, from the 4Cs to certification, and links them to finished pieces for easy sale and lifecycle tracking.
- Track diamonds by 4Cs (Cut, Color, Clarity, Carat)
- Detailed records for certifications (e.g., GIA), measurements, weight, and pricing
- Lifecycle tracking from vendor → memo → sale
- Advanced search/filter to quickly find the right stone
- Link diamonds to mountings and preserve provenance/history
5. E-Commerce & Website Integration
With JewelMate JM20 Retail POS, you can effortlessly sync your in-store inventory with your e-commerce platform.
- Tracks parts, labor, bench notes, due dates
- Automatic texts/emails when it’s ready for pickup
- Sync inventory in real-time with in-store data
With JewelMate’s e-commerce integration, your store’s inventory is updated in real-time, ensuring seamless sales and accurate product availability. We can even build you a gorgeous jewelry-focused site that makes your pieces look as good online as they do under your lights.
6. Comprehensive Reporting & Analytics
JewelMate JM20 Retail POS provides detailed reports on every aspect of your business, from sales performance to inventory and profitability. With these insights, you can make informed decisions that drive growth and efficiency.
- Sales and profitability reports (daily, weekly, monthly)
- Inventory, funds, and daily operational reports
- Accounts payable and accounts receivable reports
- Sales projections and commission reports
- Turnover analysis and KPI snapshots
To ensure you get the most out of your jewelry store POS software, JewelMate integrates with industry-standard hardware. Our jewelry store POS software works flawlessly with:
- Barcode Scanners
- Receipt Printers
- Smart POS Stations
- Portable Data Collection Devices
Each hardware item is carefully selected to ensure compatibility and efficiency, allowing your jewelry store to operate smoothly.
Explore Our Hardware Options.
Explore Our Hardware Options.
Customer Reviews & Testimonials
Experience the jewelry retail software that simplifies every aspect of your business.
Questions We Get Every Day
JewelMate JM20 is an all-in-one jewelry retail software that integrates POS transactions, inventory management, CRM, diamond tracking, and reporting into one unified platform.
Yes, JewelMate JM20 retail software integrates seamlessly with e-commerce platforms like Shopify and WooCommerce, ensuring real-time synchronization of your in-store and online inventories.
JewelMate retail software tracks items by serial number, cut, clarity, metal type, and more. With RFID, barcode scanning, and customizable reports, it simplifies inventory tracking for both finished goods and raw materials.
Yes! JewelMate JM20 Retail POS includes robust features for repair tracking and job envelopes for custom orders, allowing you to manage each job from start to finish.
Absolutely. JewelMate is a secure jewelry store POS software that comes with encrypted payment processing, audit trails, and user permission settings to ensure your business and customer data are always protected.
Perfect. Most of our happiest owners are single-location shops who were sick of duct-taping five programs together.
